
The Research Behind the Mask.
Sustained moist heat for dry eye has been studied across multiple countries and thousands of patients. The conclusion is consistent — the delivery method matters. Steam holds its warmth where cloth compresses cool too quickly to help.
Try Veluna for 30 nights. Risk-free.
We built Veluna for the buyer who's already been burned — and backed it with a guarantee that takes you off the hook. If after 30 nights your eyes don't feel different — softer in the morning, less gritty through the day, less tied to the drop bottle — send it back.
FAQs
Will I be able to stop using my drops?
Will I be able to stop using my drops?
Maybe — but we're not going to promise it, because anyone who does is guessing. Here's what we actually see: most people who use Veluna nightly find they reach for drops less often than they used to. Some get down to a fraction of what they were using; others keep a bottle around for bad days but stop living by it. What Veluna does is help your eyes hold their own moisture longer between blinks, so you're not topping up every hour just to get through. Whether that means fewer drops or none is going to depend on your eyes — and if your doctor has you on a prescription drop, talk to them before changing anything. The honest version is this: Veluna is built to make you less dependent on the bottle, not to make you a new set of promises.
Will it help with post-LASIK dry eye?
Will it help with post-LASIK dry eye?
Many post-LASIK patients deal with lasting dryness because the procedure can disrupt the corneal nerve signals that tell your eyes to produce tears. Veluna doesn't address those nerve pathways directly — nothing you put on the outside of your eye does — but it supports the unstable tear film that post-LASIK eyes struggle to maintain, helping it hold moisture longer between blinks. We recommend consulting your ophthalmologist before adding any heat-based device to your routine, especially within the first 6 months after surgery.
Is it safe if I've had eye surgery (LASIK, cataract, etc.)?
Is it safe if I've had eye surgery (LASIK, cataract, etc.)?
Timing matters. Many people use Veluna comfortably once they've healed, and gentle warmth is a long-standing part of dry-eye care — but if your surgery was recent (within the past 6 weeks), check with your eye surgeon before starting. The same goes if you had any complications or your recovery hasn't gone the way you expected — get the go-ahead from your own eye surgeon first, regardless of how long ago it was. They know your specific case. Veluna is non-invasive: gentle warmth on closed lids, no pressure on the eye, nothing that touches the surface.
What is "steam therapy" and why does it matter for my eyes?
What is "steam therapy" and why does it matter for my eyes?
Steam therapy delivers the two things a dry, unstable tear film actually needs: warmth and moisture, together. The warmth — held at a gentle therapeutic temperature for the full session — encourages your eyes' natural oils to flow more freely, and the moisture saturates the air against your closed eye so the surface isn't fighting dry, conditioned indoor air at the same time. Together they help your tear film hold its oily top layer — the layer that's supposed to stop your tears from evaporating in seconds. Drops add moisture for a few minutes; steam helps your eyes do the holding themselves.
How often should I use it?
How often should I use it?
Once a day is the sweet spot for most people. Evening use is the most common — the warmth and darkness double as a wind-down before bed — and morning use can help with the gritty, stuck-shut feeling on waking. Twice daily is fine for particularly dry eyes; just give yourself a few hours between sessions.
Can I fall asleep wearing it?
Can I fall asleep wearing it?
The mask has an auto shut-off timer, so even if you doze off during a session it powers down on its own. That said, we recommend removing it before sleeping through the night so you don't lie on the device. Plenty of customers use it as their pre-sleep ritual — ten minutes of warmth, then bed.
What comes in the box?
What comes in the box?
Each Veluna order includes:
1x steam eye mask
1x USB-C charging cable
1x physical and digital user guide with care instructions.
Can I return it even if I've used it?
Can I return it even if I've used it?
Yes. We mean it when we say 30 nights, risk-free. If Veluna doesn't deliver the relief you were hoping for, send it back — even if you've used it. One email to support with your order ID and we process the refund.
Are there any situations where I shouldn't use Veluna's Thera Mask?
Are there any situations where I shouldn't use Veluna's Thera Mask?
Yes — and we'd rather you know up front than find out later. Talk to your eye doctor before using Veluna if any of the following apply to you:
Active eye infection or inflammation — conjunctivitis (pink eye), keratitis, styes, or any infection with discharge, swelling, or significant redness. Heat and moisture can accelerate bacterial growth in an already-infected eye.
Recent eye surgery — including LASIK, PRK, cataract, corneal transplant, or any intraocular procedure. Most ophthalmologists recommend waiting at least 4–6 weeks post-procedure before introducing heat therapy, and longer for intraocular surgeries. Your surgeon knows your specific timeline.
Severe or undiagnosed eye pain — sharp pain, sudden vision changes, light sensitivity beyond normal screen fatigue, or pain that wakes you up are not "dry eye" and shouldn't be treated as such. See your doctor before using any heat device.
Recent eye injury or trauma — any impact, scratch, foreign object, or chemical exposure within the last several weeks.
Active skin conditions on the eyelid area — including untreated rosacea flares, eczema, contact dermatitis, or open lesions on the eyelid skin. Heat can aggravate these.
Certain ophthalmic conditions — including herpetic eye disease, scleritis, or any condition your eye doctor has specifically asked you to keep heat away from.
If you're managing a known eye condition, are within the first 6 months of any eye surgery, or you're using prescription eye medication, run Veluna by your ophthalmologist first.
Veluna is intended for adults. We don't recommend use in children under 12, and any pediatric use should be supervised by a parent and cleared with a pediatric ophthalmologist.
My question isn't in the FAQs
My question isn't in the FAQs
No worries! Feel free to contact us at hello@tryveluna.us for any questions you might have left.